Privacy Policy

1. Introduction

Welcome to RentOps ("RentOps", "we", "us", or "our"). RentOps is a property and PG management platform designed to help property operators manage properties, rooms, tenants, rent, payments, invoices, and related operational information.

This Privacy Policy explains how we collect, use, store, protect, and handle information when you use RentOps through our website or services.

By creating an account or using RentOps, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We may collect the following information when you use RentOps:

• Account information: Name, email address, phone number, and login credentials.
• Google account information: If you choose to sign in using Google, we may receive information permitted by Google, such as your name, email address, and profile picture.
• Property information: Property names, addresses, room information, bed information, occupancy details, and related property-management information entered by you.
• Tenant information: Information about tenants that you choose to enter into RentOps, such as name, contact information, room details, rent information, and other information necessary for property management.
• Financial and payment information: Rent amounts, payment records, outstanding dues, invoices, and related transaction records entered into the platform.
• Usage information: Information about how you interact with RentOps, such as pages or features used and technical information needed to operate and secure the service.

We only collect information that is reasonably necessary to provide and improve the RentOps service.

3. Google Sign-In Information

RentOps allows users to sign in using their Google account.

When you choose Continue with Google, Google may provide RentOps with basic account information associated with your Google account, such as:

• Name
• Email address
• Profile picture
• Google account identifier

We use this information to create or authenticate your RentOps account and to provide access to the RentOps service.

RentOps does not request access to your Gmail, Google Drive, Google Calendar, Google Contacts, or other Google services unless such access is explicitly introduced and authorized in the future.

4. How We Use Information

We may use collected information to:

• Create and manage your RentOps account.
• Authenticate users and provide secure access.
• Manage properties, rooms, tenants, rent, payments, invoices, and dues.
• Provide features and services requested by you.
• Send important service-related communications.
• Maintain and improve RentOps.
• Detect, prevent, and investigate fraud, abuse, unauthorized access, and security incidents.
• Troubleshoot technical problems.
• Comply with applicable legal and regulatory requirements.

We do not use Google user data for advertising purposes.

5. How We Store and Protect Information

We take reasonable technical and organizational measures to protect information stored through RentOps against unauthorized access, alteration, disclosure, or destruction.

RentOps uses appropriate authentication and access controls and may use reputable cloud infrastructure and database providers to operate the service.

However, no internet-based service can guarantee absolute security. Users are responsible for keeping their account credentials confidential and should immediately notify us if they believe their account has been accessed without authorization.

6. Data Sharing

We do not sell or rent your personal information.

We may share information only when reasonably necessary to:

• Provide and operate RentOps.
• Use trusted technology and infrastructure providers that help us operate the service.
• Protect the security and integrity of RentOps.
• Comply with applicable laws, regulations, legal processes, or valid governmental requests.
• Protect the rights, property, or safety of RentOps, our users, or others.

Third-party service providers may process information on our behalf only for purposes necessary to provide their services.

7. Google User Data

RentOps handles Google user data in accordance with Google's applicable policies and requirements.

Google user data received through Google Sign-In is used only for purposes necessary to authenticate your RentOps account and provide the associated functionality.

• We do not sell Google user data.
• We do not use Google user data for targeted advertising.
• We do not transfer Google user data to third parties for advertising or similar unrelated purposes.
• We do not request or use Google user data beyond the permissions required for the functionality provided by RentOps.

If RentOps introduces additional Google integrations in the future, the required permissions and their purposes will be clearly communicated to users.

8. Data Retention

We retain information for as long as reasonably necessary to provide RentOps services, maintain business and operational records, resolve disputes, enforce agreements, prevent abuse, and comply with applicable legal obligations.

The retention period may vary depending on the type of information and the purpose for which it was collected.

When information is no longer required, we may delete it or anonymize it in accordance with our applicable data-retention practices.

9. Account and Data Deletion

You may request deletion of your RentOps account and associated personal information.

Upon receiving a valid deletion request, we will take reasonable steps to delete or anonymize applicable information, subject to information that we are required or permitted to retain for legal, security, accounting, fraud-prevention, or other legitimate purposes.

If you signed in using Google, deleting your RentOps account does not delete your Google account.

To request account or data deletion, contact us using the contact information provided below.

10. Cookies and Similar Technologies

RentOps may use cookies, local storage, session technologies, and similar technologies that are necessary to:

• Keep users signed in.
• Maintain authentication sessions.
• Remember certain preferences.
• Maintain security.
• Understand basic service usage and improve the platform.

Some technologies may be provided by third-party infrastructure or authentication providers used to operate RentOps.

You may be able to control cookies through your browser settings. Disabling certain cookies or storage technologies may affect the functionality of RentOps.

11. Third-Party Services

RentOps may use third-party services and infrastructure providers to provide, secure, maintain, and improve the platform.

These services may include:

• Authentication providers, including Google Sign-In.
• Cloud hosting and database infrastructure.
• Security and monitoring services.
• Other service providers necessary to operate RentOps.

Third-party services may process information according to their own privacy policies and applicable agreements.

RentOps does not control the privacy practices of third-party services outside our platform.

12. User Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

• Request access to information associated with your account.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Request information about how your information is used.
• Withdraw consent where processing is based on consent.
• Raise concerns regarding the handling of your information.

To exercise an applicable right, contact us using the contact information below.

We may need to verify your identity before processing certain requests.

13. Children's Privacy

RentOps is intended for property owners, operators, managers, and other adults responsible for managing properties and tenants.

RentOps is not directed toward children under the age of 13, and we do not knowingly collect personal information directly from children under 13.

If you believe that a child has provided personal information to RentOps, please contact us so that we can take appropriate action.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in RentOps, applicable laws, technology, or our privacy practices.

When we make changes, we will update the Last Updated date at the top of this page.

If significant changes are made, we may provide additional notice where appropriate.

Your continued use of RentOps after an updated Privacy Policy becomes effective constitutes your acknowledgment of the updated policy.

15. Contact Us

If you have questions about this Privacy Policy, your personal information, Google Sign-In, or a request to access, correct, or delete your information, please contact us:

RentOps

Website: https://rentops.themacrohub.org

Email: uikeyashish.208@gmail.com

We will make reasonable efforts to respond to privacy-related requests within a reasonable period.